Return & Shipping Policies

RETURNS/REFUNDS

In Store Purchases can be returned for store credit or exchange only within 30 days of purchase.

 

ONLINE ORDERS: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at TRICIABOGAN@BASICALLYMEBOUTIQUE.COM. Please note that returns will need to be sent to the following address: 516 Bay Ave, Unit 3, Point Pleasant, NJ 08742

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at TRICIABOGAN@BASICALLYMEBOUTIQUE.COM.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Swimwear cannot be returned or refunded. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at TRICIABOGAN@BASICALLYMEBOUTIQUE.COM.

 

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

Shipping option

Estimated delivery time

Price

Standard

3 to 4 business days

$4.90

Express

1 to 2 business days

$9.90

Orders over $100

3 to 4 business days

FREE

Local Pickup

We offer local pick up at 516 Bay Ave, Unit 3, Point Pleasant, NJ 08742.

Select at checkout.


If you have any further questions, please don't hesitate to contact us at triciabogan@basicallymeboutique.com